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Of course, if you prefer, you can call our dedicated telephone number to discuss your insurance needs should you prefer - the choice is totally up to you. When quoting online, you then have the option to purchase the cover directly, with online documentation and certificates provided as standard, giving you insurance when YOU want it.
Buying online: fact versus fiction
We understand that you may never have bought insurance online before. In fact you may never have bought ANYTHING online before. You may be new to the internet or feel that the internet isn't a secure place to make a purchase. Here are a few common issues that people ask us about...
"I heard that the internet isn't safe and people steal your details to commit fraud"
While it's true that the media has enjoyed portraying the internet as a hot-bed for cyber crime, the truth is that millions of people regularly shop online for all sorts of things. Providing that the website, like ours, uses encrypted channels to transmit your information, it is impossible for a third party to gain access to your details. The majority of cyber crime is perpetrated by other, far easier methods, such as PHISHING (the activity of sending fake or misleading emails to people, often pretending to be from a reputable company, that ask you to give over your details for some seemingly legitimate reason or say that you have won a competition and must claim it via a special link).
"If I quote and buy online, I won't get the same level of service as I would by talking to you directly"
The option to quote and buy online is simply offered to ease the process of your insurance purchase. It doesn't mean that you cannot talk to us about the insurance should you have any questions or that we will be in anyway unable to deal with your issues/claims directly. Insurance purchased online is treated exactly the same as insurance purchased in any other way and gets the same high level of customer support you would expect from Ascott Insurance Brokers.
"I prefer to call up as I get better rates"
We use the same insurance calculation system online as we do for those calling on the phone or visiting us at our offices. We are pleased to be able to offer our great insurance rates to all customers equally, no matter what route they come to us.
"My insurance requirements are a bit complicated and I don't think I can get an online quote"
At Ascott, we have used state of the art technology to bring you some of the most intuitive and easy to use quote tools available. The complexity of the quotes is dictated by your specific needs, so if you have a standard insurance requirement, the questions you will be asked are kept to a minimum to make it as easy as possible. Should your insurance include more detailed requirements, these options will be made available to you ask you move through the quotation, with question pertaining to your circumstances only appearing if they are needed. Of course, your insurance may be too complicated even for these adaptive quote services, but should that be the case, you will be told as soon as possible where we are unable to provide an online quote so that you can call us rather than continue with the online quote.
We have excellent ‘Bespoke’ policy solutions for the more ‘Individual’ requirements for which we would welcome you calling us on 01942 888888
If you have any more questions please feel free to Contact Us.




